Refund policy

Returns & Refund Policy

We stand behind as per usual. If it doesn't work for you, we'll make it right.

If you're not satisfied with your purchase for any reason, contact us within 30 days of receiving your order and we'll issue a full refund - no return required.

To request a refund, email hello@asperusual.com.au with your order number and we'll take care of it from there.

Damages and issues If your order arrives damaged or defective, contact us immediately at hello@asperusual.com.au and we'll resolve it.

Refunds Once approved, refunds are processed to your original payment method within 10 business days. If more than 15 business days have passed since your refund was approved, contact us at hello@asperusual.com.au.